Organisational Learning

MITE / MLIM 6328 - Organisational Learning - Dr. Bob Fox

Tuesday, 19 March 2013

Story of Chopard - Ben

Story of Chopard

The story which I would like to tell is a true one which delivered by our trainer during the orientation training.  At the lesson which calls ABOUT CHOPARD for new joining staff, there are a section to talk about the Company history, background, passion and especially an introduction of our BOSS.

Trainer would teach all of us to pronounce his name correctly. Since the name is in German, and it’s a bit difficult for us to pronounce, however, our trainer need us to pronounce it correctly before we leave the training room. It’s because……..

Several years before, when our Boss went to one subsidiary office for site visit and he met a colleague at toilet. Here are their conversations:

: Hello (He don’t know the one besides him is our Boss)

: Hello

: Are you new from here, I never see you before.
 
 
: Oh……yes, I am new here

: I am Joe, what’s your name?

: I am Karl, Karl Scheufele.

: Car Schefala?
 
: No, it's Karl Scheufele.

: Car....Oh, anyway, nice to meet you Car.

: Me too, Joe.

After that, no one knows the end of Joe, but the training module ABOUT CHOPARD created.

Through this story, our company learnt that the importance of training to new staff, instead of company background and information, staffs are required to attend the lesson of Watch Making and Gemology, which is the two core value of our company. We believed that staff should know what business our company is running and why our band is one of the famous leader s at luxury.

Meanwhile, staff’s morale and loyally were built and we know what to answer if someone ask me what’s our company about and what's our company business, especially the value of our watches and jewelries.

3 意見:

  1. Hi Ben,
    Your story is pretty interesting! That's true. For a new comer, it is quite important to know more about the leader or Boss besides learning the organization's history and business.

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  2. I'm interested in your story. In my organization-IKEA, activities of moral inspiration also take place when new staff were recurited. Through this informal way, relationship among staff, managers and top leaders were closed. It contributed greatly to enhance communication and future improvement.

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  3. Hi Ben,
    I was wondering the connection of the dialogue and improvement. The stuff cannot speak correctly the name of Boss, but it leads to adding of the lesson of Watch Making and Gemology. I cannot see the reason. Could you explain it?
    CC from little four

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